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FreeCharge has launched an e-wallet protection plan for both its consumers and merchants.
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It has been launched in partnership with Reliance General Insurance
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It isto be offered free of cost to all FreeCharge users.
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The underlying wallet balance of all the customers will be insured up to a limit of Rs 20,000 as long as the user is transacting at least once a month under this insurance.
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The customer needs to file a FIR within 24 hours at the local police station and report the same immediately to FreeCharge via e-mail or by calling customer care in case of a phone loss or theft.
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With the consumer perception of wallet safety, FreeCharge will drive both adoption and retention of their customers and hence they are offering this plan free of cost.
Source : http://bit.ly/2iadUkD